Linda Gill-Jones Resume 2026
With over a decade of experience in high-volume retail management and a background in production and digital print supervision, I bring a unique blend of operational expertise, team leadership, and administrative precision to your team.
During my 13-year tenure as a Store Manager and Co-Manager with Hobby Lobby, I became adept at balancing the "big picture" of store performance with the daily details of personnel management. I successfully managed payroll budgeting, inventory control, and loss prevention while mentoring associates to achieve both personal and company goals.
My approach is rooted in the belief that a well-trained, motivated team is the primary driver of exceptional customer service and sales growth.
Beyond retail, my experience as a Production Editor and Digital Print Supervisor has sharpened my ability to:
Prioritize Complex Workflows: Managing traffic between advertisers, graphic designers, and printers under tight quarterly deadlines.
Adapt to New Technologies: Monitoring e-commerce ordering systems and operating specialized digital production machinery.
Solve Problems Proactively: Moving from high-level scheduling to hands-on layout design and customer service without missing a beat.
I am a self-starter who thrives in changing environments and prides myself on the ability to organize and prioritize tasks to meet any objective. I am confident that my diverse skill set and proven track record of loyalty and leadership would make me a valuable asset to company and team.
Thank you for your time and consideration. I look forward to the possibility of discussing how my experience aligns with the needs of your organization.
Management: P&L Management, Inventory Control, and Payroll Budgeting.
Personnel: Team Leadership, Coach & Train Associates, and Scheduling/Shift Coordination.
Financial: Cash Reconciliation & Auditing, POS Systems, and Loss Prevention.
Service: Conflict Resolution and Customer Service Excellence.
AI Data Training: RLHF (Reinforcement Learning from Human Feedback) and Model Evaluation.
Production: High-Volume Production Scheduling and Project Lifecycle Management.
Digital: Digital Print Supervision and E-commerce Website Maintenance.
Tools: Proficient in Digital Production Machinery and Adaptable to New Technologies.
Freelance Contract
- Evaluated AI-generated content for accuracy, tone, and logic to improve large language model performance
- Provided detailed and quality work ensuring rigorous and project-specific guidelines
- Interact with multiple AI platforms providing feedback
- Execute high-volume sales transactions with precision while maintaining fast, efficient checkout environment
- Mentor and coach new associates on POS systems, store loyalty programs, and brand specific service standards
- Ensure a premium guest experience by proactively resolving issues and maintaining a welcoming storefront
August 2011 - January 2025
- Oversee daily operations, ensuring peak store performance and brand standards
- Strategically managed labor budgets and staff scheduling for maximum efficiency
- Maintained a high level of customer service through proactive floor management and issue resolution
- Spearheaded the recruitment, onboarding, and continuous training of associates to build a high-performing, cohesive team.
- Managed inventory control and loss prevention protocols to minimize shrink and protect store profitability
October 2001 - February 2010
- Planning and production of high volume copy/print jobs under strict deadlines
- Team collaboration - partnered with sales and design teams to ensure technical specifications and client expectations were met
- Customer service and maintenance of e-commerce portals and performed routine maintenance on specialized digital production machinery.
- English - Native
Niagara UniversityBA History
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